As a c-suite executive, it is essential to build trust with your team in order to be successful. To do this, you must demonstrate transparency and accountability, maintain integrity, and meet commitments. When things don't go as planned, take responsibility for your mistakes instead of blaming others. When selling a solution, ensure that value is achieved during implementation.
Guide your customer on how that value will be measured and reported, and monitor and report on the results. Hold business review meetings with the executive to manage expectations, answer questions about your solution, and communicate specific value. This will help identify new opportunities for your company's products and build a long-term relationship based on trust. In today's complex and highly competitive sales market, it is essential to move away from traditional sales approaches. Diagnose the executive's specific situation, collaborate with the people who will be affected by their solution, and ensure that maximum value is obtained during delivery and implementation.
By establishing the relevance, credibility and trust of executives, you will achieve more business and increase profitability. Every interaction the CEO has with another member of the team is powerful. Use those moments to model positive leadership and your team will feel inspired by your influence. Different times and different circumstances require different leadership skills. Aspiring executives should develop certain skills when choosing companies, roles and jobs, while active executives should hone their skills to reach the next level.
